Have questions about your project? Our team is here to help.
You can check your status by submitting a request through our support form above or by calling us directly. Our team will provide a detailed update.
For most customers, solar payments begin after the system is activated. With some financing plans, payments may be deferred.
You’ll make payments through your financing provider. If you’re unsure who that is, reach out and we’ll help you identify them.
Check your monitoring app for alerts. If everything appears normal but your system isn’t working, submit a support ticket or call us for help.
Solar systems are generally low maintenance. We recommend inspecting your panels once a year and cleaning them if they become dirty or obstructed.
Yes! We can assess your current system and recommend battery options that fit your energy needs. Schedule a consultation to get started.
If your system is grid-tied without a battery, it will shut off during an outage for safety reasons. If you have a battery backup, it will automatically power your home.
Yes, we offer financing options for battery add-ons even if your solar system was previously installed. Contact us to explore your options.
You can claim the federal solar tax credit when you file your annual taxes. We’ll provide all necessary documentation after installation.
